Returns are only accepted on new and unused items. Returns must be initiated within 30 days of receipt.
Please do not send broken rods back for return or exchange - Use the Warranty Replacement Program instead.
RETURNS, REPAIRS, WARRANTY CLAIM
Step 1 - Initiate your request by selecting “Purchased Online” if you purchased your products via our website or “Purchased at a Retail Location” if you purchased at a tradeshow or at our warehouse.
Step 2 - Follow the on-screen directions to locate the product within your order history that you would like to return for a refund, exchange, or warranty.
Step 3 - Print your return label, attach it to your package, and send it back.
Please allow 3-5 days after receipt for refunds and exchanges and 10 days after receipt for warranty/repairs. In the case a warranty/repair fee is due, we will contact you.
Track the status of your return at any time from the portal below.