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Return Information

RETURNS, REPAIRS, WARRANTY CLAIM

 

Step 1 -  Initiate your request by selecting “Purchased Online” if you purchased your products via our website or “Purchased at a Retail Location” if you purchased at a tradeshow or at our warehouse.

Step 2 - Follow the on-screen directions to locate the product within your order history that you would like to return for a refund, exchange, or warranty.

Step 3 - Print your return label, attach it to your package, and send it back.

 

Please allow 3-5 days after receipt for refunds and exchanges and 10 days after receipt for warranty/repairs. In the case a warranty/repair fee is due, we will contact you.

Track the status of your return at any time from the portal below.